Construction & Trade IT Support
General Contractors, Plumbers, Electricians, HVAC, and many others work across Palm Beach County. The IT support we are able to provide highlights a smooth office, and easy communication from the field back to the the office. We are service workers just like you, and we understand the importance of working from the office to close deals, but also having the unique need to work while on a job site.
Being able to write up invoices, fill out paperwork and access your customer databases is imparitive.
Allow you to transfer calls to your techs without ever using their personal number.
Not being able to make the sale or looking bad to your customers, is not an option.
We can help with your Quickbooks database or other customer management software. Let’s get rid of the lag.
Ask us how we can help you work from the office or job site seamlessly
We Understand How You Work
IT support for your local West Palm Beach construction office, plumbing company, HVAC company, or electrical company is a must-have! We have experience making your operations run smoothly. We fit your IT needs to each individual office. There is no such thing as a cookie-cutter IT solution.
We know exactly how to support your business. We often find you have a back-office staff, dispatchers, accountants, and field techs. This means that there are a lot of moving parts which require IT support. We strive in resolving problems quickly and accurately.
Your phones are how you communicate with your customers and techs. We acknowledge the need for a strong VoIP system that also has a network backbone that prioritizes voice traffic so your calls remain clear and connected. We incorporate IT technologies such as: QoS, static routs, and the OSI model to ensure you have the best uptime possible.
We stand by you in continued support so you do not have to worry. JW IT Professionals will always have your back.
Hours in Construction & Trade
Examples Of Our Work
RJS Construction Group
Our IT services were needed in a General Contractor’s office in West Palm Beach. We helped this local general contractor by taking a look at the big picture. He was frustrated with his IT Support team and was looking to have fresh eyes look through his setup.
We found outdated network equipment, no documentation, old phones, and outdated computers. We brought all of this to the attenion of the owner. He decided to move forward have us fix all the issues. Now his office runs smoothly and only has to call us in on rare occasions.
Hi-Tech Plumbing & Air
Hi-Tech Plumbing & Air is a forward-thinking West Palm Beach company that puts technology at the forefront of their service. Naturally, there is a lot to manage from an IT Service perspective. Their back-office was expanding so quickly it was time for us to look into new switches, more powerful firewalls, and routers that can handle the traffic. Additionally, they have two offices in separate buildings.
Due to the constraints of the property this means they are utilizing a building to building wireless link. This link was set up by a 3rd party vendor. After running some ping and iPERF tests we concluded that the erratic connection was due to a misalignment of the antennas.
What People Are Saying
I have been working with Jordan Whissell for about 5 years now. He is responsive, fair, competent and above all pleasant and patient. He is clear about what needs to be done and handles problems in a professional no nonsense way. I have referred him to all my neighbors and friends.
JW is a wonderful and professional IT Company that provides reliable, affordable, and elegant solutions to any IT issue you may have. I highly recommend his expertise for any of your IT issues. From e-mail issues to website maintenance and beyond, he’s my go-to guy!!.
We are here to Help!
Our mission is to provide our customers with unmatched service and support for all their technical needs. Operating from Boca Raton to Jupiter, Florida we have your backs in this growing technology age.
7-Days: 8am – 7pm