About
Why Choose us?
Helping to Keep Businesses Running
From the beginning, we’ve always been there for clients with systems that kept them working smarter, not harder.
Forward Thinking
Preventative Maintenance
The best way to ensure our customers are well taken care of is to take care of the systems they use. This results in fewer service calls, which saves them time and money.
Customer Support
Support when you need us. We are driven to keep you up and running, this means support in a timely manner.
Who is JW IT Professionals
Our Company was founded in 2010 in West Palm Beach, Florida. Originally, we were a web design company that offered IT solutions to Small Businesses. The original name of the company was JW Web Potentials.
As times changed and the needs of our customers evolved, we became more IT service driven. In 2019, we became JW IT Professionals. Still offering the same amazing service, but with a name that clearly reflected what we do.
We have been trusted IT service professionals working in the West Palm Beach, Boca Raton, and Jupiter area for going on 10 years. Our goal is to deliver understandable IT service with world class customer support and satisfaction. With this in mind, we build relationships with our customers to ensure they are well taken care of.
We offer a variety of services to meet every customer’s IT needs. For business, we are the IT support team your staff needs. We can remote in when you need us, upgrade your computers or networks, install security cameras, manage servers, and keep your VoIP phones up and running. We are a full-service IT support team and we ready to help your business grow and evolve. Each network we design is tailored to our client’s needs. We listen to our clients and build the network with the appropriate amount of future proofing, while still staying within a respectable budget. Over the years, we have helped our clients move with technical trends and offered affordable solutions to coincide with the changing technology. If your company or home has an established computer network, or you are looking to have one built, JW IT Professionals offers a variety of computer network solutions aimed to fit your needs.
We offer a broad range of residential services. We are certified Savant Smart home installers, Wi-Fi experts, and home theater specialist. We offer full home Wi-Fi coverage that never compromises the look of your home or the speed of your internet. As smart home installers we will enhance the way you interact with you home and truly change the way you use your technology. Because we are an IT company primarily, we understand how to properly set up and balance your home theater with technology of today.
About the Founder
My name is Jordan Whissell, I founded this company when I graduated high school. From early on I saw other IT companies were getting it wrong. They were not easy to understand, customer satisfaction was not their priority, the solutions they offered were outdated, and they were not reliable. After noticing all of this I decided, while in college, I would build my brand while obtaining my education. Upon completion, I decided to devote all my energy to expanding the wonderful experience my current customers had, I want everyone to love their IT department and feel as though they can count on us.
Techs
Our Team of IT Professionals
Our team of IT professionals are truly experts. With over 25 years of combined knowledge we are ready to help you with your next IT Project.
Let our wonderful customer service and years of knowledge guide you to frustration-free technology.
Jordan Whissell
Systems Administrator/ Owner
As the founder of this company, I take a hands on approach to make sure every customer receives the highest level of service. My love of technology stems from my desire to impact the world. If I can help a few people by improving their connection with technology, my job is done.
Sean Bomford
Project Manager
Technology drives my desire for creation. Slowly building, learning and improving design, use and efficiency. It keeps me in tune with the tech world, and keeps me excited about what’s to come, and how I can use it to better my world, or someone else’s.
Scott Johnson
Sales Specialist/ Field Technician
The great thing about technology is that it’s constantly changing. I love learning new bits about technology. I like the satisfaction when something works and all that it can add to a persons life. I love the look on someone’s face when technology suddenly clicks for them.
Brent Pepper
Field Technician
Solving problems and puzzles has always been a passion for me. From sudoku to math problems, crosswords to riddles, I have always enjoyed discovering the unknown. Working with technology gives me the ability to solve real-world problems everyday.